THE BOTHY          THE COTTAGE         THE COACH          THE DAIRY            THE LAUNDRY

TERMS & CONDITIONS & PRIVACY POLICY - TY MAWR COLLECTION

1. Reservations
Please check that dates are available before paying a deposit.
A deposit of 25% of the holiday fee is payable on booking. If imposed restrictions forbid travel to the area or from the person's booking area the booking can be moved to another date up to 24 months in advance or a refund can be issued.
The balance of the fee must be paid no less than 21 days prior to the commencement of the holiday.
For bookings made less than 4 weeks before arrival, the total amount is payable in full on booking.
Payment details can be found at the bottom of the booking form.
The contract is deemed to have been made once the guest has paid a deposit and a final confirmation of booking has been dispatched. The "Named" guest must be over 18 years at the time of booking.

2. Arrival and Departure
The properties (unless otherwise agreed in advance) are available for occupation from 4.00 pm on the first day of the holiday and must be vacated by 10.00 am on the final day.

3. Cancellation
Fees will be returnable, subject to deduction of the deposit, if written cancellation is received at any time prior to 4 weeks before the start of the holiday.
If imposed restrictions forbid travel to the area or from the person's booking area the booking can be moved to another date up to 24 months in advance.
If you cancel within 4 weeks from the start date of the holiday you will be responsible for the payment of the full fees, unless it is due to imposed restrictions which forbid travel to the area or from the person's booking area then the booking can be moved to another date up to 24 months in advance.
Cancellations must be notified in writing (including by email) immediately they occur. We will endeavour to re-let the property and if successful will allow the guest to transfer to alternate dates.

4. Cancellation Insurance
It is recommended that holiday protection plan insurance be taken out against cancellation for reasons outside your control (including sickness and bad weather).

5. Property and Safety
All property which a guest brings to the selected cottage of The Ty Mawr Collection is brought entirely at their own risk and the proprietors cannot accept any responsibility for any loss or damage to the property of any guest, nor do they accept any liability to any guest except such is imposed by Statute. During a holiday, or when a guest is not on the property, the proprietors of Ty Mawr Collection do not accept responsibility for any injury which is incurred.

6. Pets
Two well behaved dogs are very welcome, (except in the Coach) but not puppies under 12 months of age. Please contact us if you would like to discuss bringing other/more pets. Pets are charged at £20 each.
Pets should be well behaved, kept under control at all times and not left unattended in the cottages. Owners must clean up after their dogs at all times and the waste disposed of in the dog waste bins provided. Pets are not permitted on the furniture.
Owners should provide their own bedding and bowls.
All pets must be up to date with flea and worming treatments.
Your dog can scare or harm farm animals, so you are advised to keep it on a lead around livestock but let go if chased by cattle. You should always follow the Countryside Code.

7. Smoking
All of the Ty Mawr Collection Cottages are strictly non-smoking.

8. Electric Vehicles
Charging of Electric Vehicles/Bikes/Scooters from the cottages is forbidden. An EV charging point is provided in the on site car park.

9. General
If bringing a baby please bring baby bedding and towels.
Please advise if there is a change to the number of people using the accommodation. Please note that no more than the advertised maximum numbers for the accommodation may use the property.
Guests should not cause nuisance or annoyance to occupants of nearby property. The use of Fireworks and Chinese Lanterns are strictly forbidden.
All ball games are prohibited in the inner and outer courtyards, but are welcomed in the adjoining park.
Please leave the accommodation in good order, as found - the "Named" person responsible for the initial booking, will be held responsible for any breakages and damage.
All breakages and damage must be notified immediately and must be paid for before departure. A charge will be made if the property is left in a poor condition. We do not take a damage deposit and trust guests to abide by this condition.
If any person is not suitable to continue their occupation of the property because of unreasonable behaviour, damage or nuisance to other parties, the contract may be treated as discharged and the property repossessed immediately. The guest will remain liable for the whole cost of rental and no refund shall be due.

PRIVACY POLICY AND COOKIE POLICY:

Ty Mawr Collection (We) are committed to protecting and respecting your privacy.

This policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.  Please read the following carefully to understand our views and practices regarding your personal data and how we will treat it. By visiting www.tymawrcollection.co.uk you are accepting and consenting to the practices described in this policy.

For the purpose of the Data Protection Act 1998 (the Act), your data is being collected by Peter Davies of Ty Mawr House, Llanfrynach, Powys LD3 7BZ.

Information we may collect from you

We may collect and process the following data about you:

  • Information you give us. You may give us information about you by filling in forms on our site tymawrcollection.co.uk (our site) or by corresponding with us by phone, e-mail or otherwise. This includes information you provide when you register to use our site, subscribe to our service, search for a property, place an order or make a booking on our site, submit an enquiry about a property, participate in discussion boards or other social media functions on our site, enter a competition, promotion or survey, and when you report a problem with our site. The information you give us may include your name, address, e-mail address and phone number, financial and credit card information, personal description and photograph, dietary requirements and family make-up.
  • Information we collect about you. With regard to each of your visits to our site we may automatically collect the following information:
  • technical information, including the Internet protocol (IP) address used to connect your computer to the Internet, your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
  • information about your visit, including the full Uniform Resource Locators (URL) clickstream to, through and from our site (including date and time); products you viewed or searched for; page response times, download errors, length of visits to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), and methods used to browse away from the page and any phone number used to call our customer service number.
  • Information we receive from other sources. We may receive information about you if you use any of the other websites we operate or the other services we provide. We are also working closely with third parties (including, for example, business partners, sub-contractors in technical, payment and delivery services, advertising networks, analytics providers, search information providers, credit reference agencies) and may receive information about you from them.

Cookies

Our website uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

We use the following cookies:

  • Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.
  • Analytical/performance cookies. They allow us to recognize and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.
  • Functionality cookies. These are used to recognize you when you return to our website. This enables us to personalize our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
  • Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

You can find more information about the individual cookies we use and the purposes for which we use them below:

To enable online bookings we use cookies provided by Supertcontrol.

To enable us to monitor the usage of our website and the success of our marketing, we use Google Analytics or JAWstats which uses a variety of cookies.  These are used to track visitors and collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

If you would like to see a full up-to-date list of all cookies used by our website, you can use the following cookie-checking website http://sitebeam.net/cookielaw/test-your-compliance/ (other cookie-checking websites are available).

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Uses made of the information

Ty Mawr Collection is a member of Premier Cottages Limited, a professional collective of independent luxury cottage owners. Premier Cottages promotes our properties on our behalf as well as other luxury cottages. As members of Premier Cottages we would like to give them your information so that they can contact you about other quality properties that you might like. You may unsubscribe from this service at any time.

We use information held about you in the following ways:

  • Information you give to us. We will use this information:
  • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us;
  • to provide you with information about other goods and services we offer that are similar to those that you have already purchased or inquired about;
  • to provide you, or permit Premier Cottages Limited to provide you, with information about goods or services we feel may interest you:
    • If you are an existing customer, we will contact you by electronic means (e-mail or SMS) with information about goods and services similar to those which were the subject of a previous sale or negotiations of a sale to you.
    • If you are a new customer we and Premier Cottages Limited will contact you by electronic means if you have consented to this by clicking the relevant ‘submit’ button on the form our website where you enter your information. If you do not want us to use your data in this way, or to pass your details on to Premier Cottages for marketing purposes, please un-tick the relevant box situated on the form on which we collect your data (which include the online booking form where we have one on our site, and our contact and registration forms);
  • to notify you about changes to our service;
  • to ensure that content from our site is presented in the most effective manner for you and for your computer.
  • Information we collect about you. We will use this information:
  • to administer our site and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • to improve our site to ensure that content is presented in the most effective manner for you and for your computer;
  • to allow you to participate in interactive features of our service, when you choose to do so;
  • as part of our efforts to keep our site safe and secure;
  • to measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
  • to make suggestions and recommendations to you and other users of our site about goods or services that may interest you or them.
  • Information we receive from other sources. We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).

Disclosure of your information

We may share your personal information with any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

We may share your information with selected third parties including:

  • Business partners, suppliers and sub-contractors for the performance of any contract we enter into with them or you.
  • Advertisers and advertising networks that require the data to select and serve relevant adverts to you and others. We do not disclose information about identifiable individuals to our advertisers, but we may provide them with aggregate information about our users (for example, we may inform them that 500 men aged under 30 have clicked on their advertisement on any given day). We may also use such aggregate information to help advertisers reach the kind of audience they want to target (for example, women in SW1). We may make use of the personal data we have collected from you to enable us to comply with our advertisers' wishes by displaying their advertisement to that target audience.
  • Analytics and search engine providers that assist us in the improvement and optimization of our site.

We may disclose your personal information to third parties:

  • In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets.
  • If Ty Mawr Collection or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets.
  • If we are under a duty to disclose or share your personal data in order to comply with any legal obligation; or to protect the rights, property, or safety of Ty Mawr Collection our customers, or others. This includes exchanging information with other companies and organizations for the purposes of fraud protection and credit risk reduction.

Where we store your personal data

The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area ("EEA"). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff maybe engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.

Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.

Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data.  You can also exercise the right at any time by contacting us at enquiries@tymawrcollection.co.uk.

Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates.  If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies.  Please check these policies before you submit any personal data to these websites.

Access to information

The Act gives you the right to access information held about you. Your right of access can be exercised in accordance with the Act. Any access request may be subject to a fee of £10 to meet our costs in providing you with details of the information we hold about you.

Changes to our privacy policy

Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, notified to you by e-mail. Please check back frequently to see any updates or changes to our privacy policy.

Contact

Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to enquiries@tymawrcollection.co.uk